Last updated: August 2026
This Privacy Policy explains how Luxury Glass Systems (“LGS,” “we,” “us,” or “our”) collects, uses, and protects information from visitors (“Users”) of luxuryglasssystems.com (the “Site”). Luxury Glass Systems is the interior architectural glass division of Reliable Impact Windows & Doors.
Information We Collect
Personal information. When you fill out a form on our Site — such as a contact or appointment request form — we may collect your name, email address, phone number, project type, and any project details you provide voluntarily. You may browse the Site without submitting any personal information.
Automatically collected information. When you visit our Site, certain technical information is collected automatically, including your browser type, device type, approximate location (city/region level), pages visited, and how you interact with our Site.
Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to operate correctly and to understand how visitors use our Site. Specifically, we use:
- Microsoft Clarity — to understand site traffic, visitor behavior, and to improve the Site through session recordings and heatmaps.
- Functional cookies — to support form submission and security (Contact Form 7).
You can change or withdraw your cookie consent at any time using the cookie preferences link in the site footer, or by adjusting your browser settings to block or delete cookies (note that some site features may not function properly if you do so).
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and appointment requests
- Operate, maintain, and improve the Site
- Understand aggregate traffic and usage trends
- Communicate with you about your project or request
We do not sell your personal information.
Third Parties We Share Data With
We share limited data with the following categories of service providers, solely to operate our Site and business:
- Microsoft (Clarity) — session recording and heatmap analytics
- Contact Form 7 — form submission handling
- Hosting and infrastructure providers — site performance and security
These providers process data on our behalf and are not permitted to use it for their own independent marketing purposes.
How We Protect Your Information
We use SSL encryption for data submitted through our Site and follow reasonable security practices to protect against unauthorized access, disclosure, or misuse of your information.
Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of certain data processing, including the sale or sharing of personal information under California and other state privacy laws. To exercise these rights, contact us at lgsinfo@onlyreliable.com.
Children’s Privacy
Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact Us
Questions about this policy? Contact us at lgsinfo@onlyreliable.com or 954-818-8308.